Tiered routing rules and on-call rotation that decide who gets paged when.
Current weekly schedule — primary and backup responders.
| Shift | Primary | Secondary | Coverage window |
|---|---|---|---|
| Mon–Tue | JPJames Park | DMDiego Martinez | 08:00 – 20:00 |
| Wed–Thu | SJSarah Jenkins | JPJames Park | 08:00 – 20:00 |
| Fri–Sun | DMDiego Martinez | SJSarah Jenkins | 20:00 – 08:00 |